Owner, Steve Horne, was born and raised in the Tri-Cities, with a total of 13 family members back in the day, sitting around the dinner table, and of course, with their dog waiting for remnants underneath! Steve’s wife, Mari Lee, is the daughter of a pipe fitter from Woodinville WA. Their logo of Grandpa and Grandma is an actual caricature drawing in loving memory of Mari Lee’s parents. Steve and Mari Lee first met at the Crossroads Mall, in Bellevue, Washington, and it was love at first sight. They have 2 sons, and 3 grandchildren. Their son Anthony is training to become a Plumber. Together they have traveled the western states, helping families and businesses from the Tri-Cities to Texas. Steve, along with the help of Mari Lee over the years, has acquired two State Master and two State Journeyman Plumber Licenses, so he has acquired a lot of experience. Steve and Mari Lee have decided it was time to move back home to the Tri-Cities and open a mom-and-pop water heater shop.
With over 35 years in the residential and commercial service sectors, we are professionals in dealing with customers as our #1 priority. From the first phone call, quick response, listening to the customer concerns, professional diagnostic, and quality solutions, we strive in a job well done. Respecting people and property, providing outstanding warranties, and committed to ensuring customer satisfaction.